Terms of service

Welcome to SSB Jaipur. By accessing or using https://ssbjaipur.com/ (the “Site”) and services offered through it (the “Services”), you agree to be bound by these Terms of Service (“Terms”), our Privacy Policy, Shipping Policy, and any other policies posted on the Site. If you do not agree to these Terms, please do not use the Site.

1. Definitions

In these Terms: “We” , “us” , “our” , “SSB Jaipur” refer to the operator / owner of the Site. “You” , “your” , “User” purchases products. “Customer” refer to any person who accesses or uses the Site or “Products” means the goods sold through the Site. “Order” means a request by you to purchase Products through the Site, subject to acceptance by us. “Content” means all text, graphics, images, videos, software, or other materials provided through the Site.

2. EligibilityYou must be at least 18 years old (or the legal age in your jurisdiction) to use this Site. By using this Site, you represent and warrant that you are of legal age and able to enter binding contracts.

3. Account Registration & Security

To place Orders, you may need to register for an account by providing accurate, current, and complete information. You are responsible for safeguarding your password and account. You agree not to share access or credentials. You must notify us immediately of any unauthorized use, security breach, or other suspicious activity. We reserve the right to suspend or terminate your account if we believe there is a security risk or breach.

4. Product Information & Availability

We strive to provide accurate descriptions, images, sizes, pricing, and availability of Products. However, we do not guarantee that all information is error-free, complete, or current. If a Product is out of stock or unavailable after you place an Order, we will notify you and offer alternatives or refund. We reserve the right to refuse or cancel any Order for any reason, including errors in pricing or description.

5. Orders, Acceptance & Cancellation

Submitting an Order does not guarantee acceptance. We may accept or reject your Order at our discretion. Confirmation of your Order does not constitute acceptance; acceptance happens when we dispatch the Product. You may cancel an Order prior to dispatch; after dispatch, cancellation depends on logistics status and is subject to our Shipping / Return policies. If we cancel your Order, we will refund any amounts paid (excluding non-refundable components, if applicable) promptly.

6. Pricing & PaymentPrices for Products are as listed on the Site, inclusive of applicable taxes (unless explicitly stated otherwise).

We reserve the right to change prices at any time before acceptance of an Order. Payment must be made via the methods we accept (e.g. credit card, debit card, UPI, net banking, wallet) at checkout. You authorize us or our payment partners to charge your chosen payment method for all amounts due. In case of refund, we will process the refund via the original payment method or otherwise as per our refund policy.

7. Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy, which is incorporated into these Terms by reference. We are not responsible for delays caused by external factors (weather, customs, courier issues). You must provide correct shipping details. We are not liable for failed or delayed delivery due to incorrect address or recipient unavailability.

8. Returns, Refunds & Exchanges

Return, refund, or exchange policies are governed by our Return / Refund Policy (or part of Shipping / Product policies) as published on the Site. You must follow the return procedure, including timelines, conditions (e.g. unused, original packaging), and verification. Refunds (if approved) will be processed within a reasonable time, often after we receive and inspect the returned Product.

9. Intellectual Property Rights

All Content on the Site (logos, designs, graphics, text, images, software) is our property or licensed to us, and is protected by copyright, trademark, and other laws. You may view, download, and print content for your personal, non-commercial use only. You may not alter, reproduce, distribute, transmit, display, sell, license, or exploit any of the Content without our prior written permission.If you submit any feedback, suggestions, or user-generated content, you grant us a nonexclusive, transferable, sublicensable, royalty-free, worldwide license to use, modify, publish, distribute, and otherwise exploit such content.

10. Prohibited Uses

You agree not to:

• Use the Site in violation of applicable laws or regulations
• Reverse engineer, decompile, or attempt to extract source code
• Use automated means (bots, scrapers) to access or collect data
• Interfere with or disrupt the servers, security, or integrity of the Site
• Upload or transmit viruses, malware, or harmful code
• Use the Site to infringe intellectual property or proprietary rights
• Impersonate another person or misrepresent your affiliation
• Solicit personal information from minors
• We may suspend or terminate your access if you engage in prohibited conduct.
• 11. Disclaimers & Limitation of Liability

The Site, Products, and Services are provided “as is” and “as available, ” without warranties of any kind (express or implied). We disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, and quiet enjoyment. We do not guarantee uninterrupted, secure, or error-free operation of the Site. To the fullest extent permitted by law, our liability for any damages arising out of or related to these Terms or use of the Site is limited to the amount you have paid us in the prior [X months / for that purchase]. We are not liable for indirect, incidental, special, punitive, or consequential damages, loss of profits, data, goodwill, or business interruption.

12. Indemnification

You agree to defend, indemnify, and hold harmless SSB Jaipur, its officers, directors, employees, agents, affiliates, licensors, and suppliers from any claims, liabilities, damages,losses, costs, or expenses (including reasonable attorneys’ fees and disbursements) arising out of or related to:

• Your violation of these Terms
• Your use or misuse of the Site, Products, or Services
• Your violation of any applicable law or third-party rights
• Your user-generated content or submissions

13. Termination

We may suspend or terminate your access and use of the Site at any time, with or without cause or notice. Upon termination, your licenses and rights under these Terms immediately cease. Sections that by their nature survive (e.g. intellectual property, disclaimers, limitation of liability, indemnification) will survive termination.

14. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any dispute, controversy, or claim arising out of or relating to these Terms or your use of the Site shall be resolved by arbitration or in courts located in [Jaipur, Rajasthan, or as per choice of jurisdiction]. You agree that exclusive venue for disputes will be in [Jaipur], unless otherwise required by law.

15. Severability & Waiver

If any provision of these Terms is held to be invalid, illegal or unenforceable, that provision will be struck and the remaining provisions will remain in full force and effect. A waiver by us of any term or right will not be a waiver of any other term or future enforcement.

16. Changes to Terms

We may revise these Terms at any time. We will post the updated Terms and update the “Last updated” date.

Continued use of the Site after changes implies your acceptance of the new Terms.If you do not agree to modified Terms, you should stop using the Site.