Privacy policy

By accessing or using our Site/Services, you agree to the terms of this Privacy Policy. If you disagree, please do not use our Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time (for example, to reflect changes in technology, legal requirements, business needs, or user feedback). When we make material changes, we will post the updated policy on the Site, update the “Last updated” date, and take other steps required by law. Your continued use after changes constitutes acceptance of the updated policy.

2. How We Collect and Use Your Personal Information

We collect and use personal information to provide, maintain, and improve our Services, to process transactions, to communicate with you, and to comply with legal obligations. The types of information we collect, how we collect it, and how we use it are described below.

2.1 What Personal Information We Collect

Information You Provide Directly

When you interact with us, you may provide us with certain information, such as:

• Contact details (name, email address, postal address, phone number)
• Account credentials (username, password)
• Payment and billing information (e.g. credit card number, billing address)
• Shipping information (if we ship goods)
• Customer support inquiries (questions, comments, feedback)
• Any other information you choose to provide (for example, via feedback forms, reviews, surveys)

Information Collected Automatically (“Usage Data”)

We also automatically collect certain data when you use our Site or Services, including:

• Device information (device type, operating system, browser type)
• IP address and network information
• Usage data (pages visited, links clicked, time spent, interaction logs)
• Cookies, web beacons, pixels, and similar tracking technologies
• Referrer/exit pages, browser settings, and other Internet traffic data

Information from Third Parties

We may receive information about you from third parties, such as:

• Payment processors (for payment verification)
• Analytics providers
• Advertising and marketing partners
• Social login providers (if you connect via social media)
• Other vendors or services we use to assist in operating our Site
• All third-party data will be treated in accordance with this Privacy Policy and applicable law.

3. How We Use Your Personal Information

We use your information for purposes including:

• To provide, manage, and fulfill orders and services
• To process payments and refunds
• To create, maintain, and manage your account
• To arrange for shipping, delivery, returns, and exchanges
• To send notifications regarding your account, orders, status, promotions, updates
• To provide customer support and respond to you
• To improve and personalize the Site and Services
• To detect, prevent, and mitigate fraud, security issues, or misuse
• For marketing and advertising (where permitted or with your consent)
• To comply with legal obligations or enforce our terms

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies (such as pixels, web beacons, local storage) to:

• Recognize you and your preferences
• Provide, maintain, and improve the Site
• Analyze usage and performance
• Facilitate marketing and advertising
• You may disable or block cookies via your browser settings. However, doing so may degrade or prevent functionalities of the Site.
• We may also permit third parties (e.g. analytics, advertising partners) to place cookies or tracking technologies. Their use is governed by their own privacy policies.

5. How We Disclose Personal Information

We may share your information under certain circumstances, including:

With vendors, service providers, and contractors who help us operate the Site (e.g. cloud services, IT, shipping, payment processors, analytics)

• With marketing or business partners (for joint promotions or advertising)
• With our affiliates or corporate group entities
• To comply with laws, legal processes, or governmental requests
• To enforce our rights, protect safety, or respond to claims
• In connection with a business transaction (e.g. merger, acquisition, bankruptcy)
• With your consent or direction
• We will ensure that such third parties respect your privacy and use your data consistent with this policy.

6. Children’s Information

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected information from a minor without appropriate consent, we will take steps to delete it.

7. Data Security and Retention

We adopt reasonable technical, administrative, and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no security is perfect or impenetrable, and we cannot guarantee absolute security. We retain personal information only as long as needed to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, or enforce our agreements.

8. Your Rights and Choices

Depending on where you reside, you may have certain rights regarding the personal

information we hold about you. These may include:

• Right to access/know — request a copy of your information
• Right to correct/update — ask us to correct inaccuracies
• Right to delete/erase — request deletion (subject to legal constraints)
• Right to portability — obtain a copy in machine-readable form, or transfer it
• Right to restrict processing or object to certain processing (e.g. marketing)
• Right to withdraw consent — where processing is based on consent
• Right to opt-out of “selling” or “sharing” your information, or targeted advertising

To exercise these rights, you may contact us via the details provided below. We may require verification of your identity. We will respond in accordance with applicable laws.

You can also opt out of marketing communications by using the unsubscribe link in our emails or contacting us directly.

9. International Transfers

Your personal data may be transferred to, stored in, or processed in countries other than your own. When we do so, we will ensure adequate safeguards (such as standard contractual clauses or other legal transfer mechanisms) to protect your data.

10. Third-Party Links and ServicesOur Site may contain links to external websites or services not operated by us. We are not responsible for their content, practices, privacy policies, or how they use your data. We encourage you to review the privacy policies of those sites before providing them your personal information.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal

information, you can contact us at:

Email: shailendrrasinghbespoke@gmail.com

Address:96, Officer’s Campus, Hanuman Nagar Extension, Sirsi Road, Vaishali Nagar, Jaipur-302021

Phone:-9090305080

Please allow us time to address your request. If you’re not satisfied with our response, you may have the right to file a complaint with your local data protection authority.